Privacy Policy

ExpertEd privacy notice

This privacy notice tells you what to expect us to do with your personal information.

 

Our Contact details

For any further information on our data protection policy please contact us using the details below:

Name: Gordon Montgomery

Email: admin@expertedlive.org

 

What information we collect, use, and why

We collect or use the following information:

  • Names and contact details for students/children
  • Names and contact details for parent/guardian
  • Address / postcode or approximate geographical location
  • Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
  • Account login or user information
  • Marketing preferences
  • Website and user journey information
  • IP addresses
  • Records of consent, where appropriate

We collect this information for the following reasons:

  • To respond to your request, questions or concerns
  • To provide you with our services
  • For marketing
  • For reporting purposes

Failure to provide the information listed above may mean you are not able to participate in our activities or receive relevant information or marketing materials.

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below.

  • Your right of access – You have the right to ask us for copies of your personal information. There are some exemptions which means you may not receive all the information you ask for.
  • Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
  • Your right to erasure– You have the right to ask us to delete your personal information.
  • Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information.
  • Your right to object to processing– You have the right to object to the processing of your personal data.
  • Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
  • Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information are:

  • Consent – we have permission from you after we gave you all the relevant information
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you.
  • Public task – we have to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone.
  • Our legitimate interests are:
    • To collect feedback on our activities for evaluation purposes. To be able to provide more relevant activities.
    • For replying to questions and queries from the data subject about our services.
    • To be able to promote our activities to gain greater attendance levels
    • To attend the activities.
    • To report on attendance figures and regions attended from throughout the UK.

 

Where we get personal information from

  • Directly from you or your parents/guardians via our website
  • Directly from you or your parents/guardians via email communication
  • From the information you provide on the webinar platform

 

How long we keep information

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

  • Students
    • Until the point of enrollment at a higher education institution or the age of 22 years old.
  • Parents/guardians
    • Until your child is old enough to consent to the provision of their own details
  • Educational leads / teachers / speakers / external staff / volunteers
    • Until the end of your engagement with ExpertEd
    • You ask us to stop processing your data

 

Who we share information with

Data processors

Imperial College London

This data processor does the following activities for us:

  • They provide administration assistance including replying to emails from the shared email account and accessing data via a shared Microsoft Teams site.
  • Assist with the running of our webinars
  • Updating the website
  • Promoting upcoming webinars via social media

Others we may share personal information with

 

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

 

Organisation name: Zoom

Category of recipient: Webinar software provider

Country the personal information is sent to: USA

How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA)

 

Organisation name: MailChimp

Category of recipient: Marketing provider

Country the personal information is sent to: USA

How the transfer complies with UK data protection law: The International Data Transfer Agreement (IDTA)

 

How to complain

If you have any concerns about our use of your personal data, in the first instance you can contact us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Cheshire
SK9 5AF

 

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

 

Last updated

10 March 2025